Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur
About the Hotel
Sheraton Imperial Kuala Lumpur Hotel serves as the 'Grande Dame' of Malaysia’s capital, situated in Chow Kit, one of the city's oldest sub-districts. Following a multimillion-dollar renovation, it blends traditional grandeur with modern elegance. The hotel is strategically located in the heart of Kuala Lumpur, near key attractions such as the Petronas Twin Towers. It provides a family-friendly environment and caters to both business and leisure travelers.
Location
The hotel is located in Kuala Lumpur's city center, within walking distance of both LRT and Monorail stations. Major attractions such as Pavilion Kuala Lumpur and Merdeka Square are a short distance away. The Golden Triangle encompasses the hotel and provides easy access to high-end shopping at Bukit Bintang. Proximity to striking colonial landmarks enriches the cultural experience for visitors.
Rooms
Accommodations are designed on the higher floors of the hotel, offering views of the city. Each room features walk-in closets, free Wi-Fi, and sleek marble bathrooms. There are various options that include double and twin beds, along with spacious suites for guests seeking additional comfort. Amenities such as 24-hour room service and kitchen facilities enhance the convenience of the stay.
Eat & Drink
Essence restaurant provides a dynamic dining experience with live cooking stations featuring various fresh dishes. Celestial Court is recognized as one of the premier Chinese restaurants in Kuala Lumpur, offering refined Cantonese cuisine. The hotel also features a Pool Bar, which serves light bites and drinks for guests relaxing by the pool. Guests can indulge in a classic afternoon tea and enjoy post-work happy hours in a vibrant setting.
Leisure & Business
Mandara Spa, located within the hotel, offers a range of therapeutic treatments and helps guests unwind. The hotel also maintains a well-equipped gym and outdoor pool for fitness enthusiasts. For business needs, there are multiple meeting rooms, a large ballroom, and dedicated spaces designed for events, complete with exceptional catering services. A dedicated group check-in counter adds convenience for event planners.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had a few ups and downs. The rooms were well arranged but the wait for the access card was a bit long, and unfortunately, they were not soundproof. On the bright side, the service was stupendous, with wonderful, friendly, and helpful staff, even though the club lounge service was slightly more approachable. The location was fantastic, within walking distance of key attractions, although the dining options were a bit limited and not very suitable for vegetarians and vegans.
The hotel boasts clean and excellent luxury design bathrooms, making it worth the price. The rooms, gym, and breakfast are top-notch. However, some service staff were unhelpful, but others made our stay exceptional.
The hotel used to be stylish, spacious, and splendid but has now downgraded to beige, boring, and budget. Despite this, it has all the modern features I could ask for and more space than my bedroom condo in Singapore. The cleanliness was not entirely up to par, but overall, it was exactly as advertised.
I had a fantastic stay at the hotel! The rooms were large, spacious, and comfortable, with a great bed. The view of the KL Tower from my room was stunning, especially at night with the changing colors. However, the Club Lounge check-in experience was a bit confusing as I was directed to the main check-in area, which was bustling with people.
My stay at the hotel was a great experience overall. The rooms were spacious, clean, and lovely, perfect for my family. The service was exceptional, with the staff being helpful, polite, and friendly. The location was fantastic, especially for those without a car, making it easy to explore the area. However, the dining options were limited, and the hotel could benefit from more vegetarian choices. Despite these minor drawbacks, the value for money was good, and the facilities were well-maintained.
My stay at the hotel was a mix of luxury and comfort. The rooms, while a bit dated, were spacious with a fantastic view and had all the amenities one could need. The service was top-notch, with incredibly helpful and courteous staff. The location was great for exploring the city and accessing transportation easily. The dining experience, however, didn't meet expectations. Overall, a pleasant stay with room for improvement.
My stay at the hotel was fantastic with clean and comfortable rooms and super friendly staff. The location was great for exploring the city, but the dining experience could be improved with more options. The facilities were well-maintained and enjoyable, adding to the overall experience.
The hotel is situated in the heart of the bustling KLCC area, offering a great view of the observatory tower, the Petronas Towers, and the pool. The rooms are spacious and stylish, with a walk-in wardrobe for convenient storage. The service is efficient and friendly, although at times lacking in helpfulness. The location is ideal for exploring the city center and nearby attractions, with plenty of dining options within walking distance. The dining experience is varied, catering to different tastes. Overall, a comfortable stay with some minor service issues.
The hotel is in a fantastic location, with spacious and clean rooms. The friendly staff provided excellent service. However, the challenge with controlling the air-con temperature was a downside. The hotel's proximity to attractions and safe surroundings make it a top choice.
I had a pleasant stay at the hotel. The rooms were clean and good for a good night's rest, although my room was not ready upon arrival. The SPG floor provided stunning views of the KL Tower.
My stay at the hotel was absolutely fantastic! The rooms were clean, well-maintained, and met the high Sheraton standard. The Fabulous Breakfast offered a luxurious experience with multiple selections, and the amazing view from the huge windows was breathtaking. However, the dining experience was a bit of a letdown in terms of value for money.
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